Privacy policy
Kalvani Privacy Policy
Effective Date: May 1, 2025
Kalvani (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from kalvani.co (the “Site”) or otherwise interact with us.
By accessing or using our Site and services (the “Services”), you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
1. Information We Collect
We collect personal information in several ways:
a. Information You Provide Directly
- Name, email, phone number, shipping/billing address
- Order and payment information (processed securely)
- Messages or support requests
b. Information We Collect Automatically
We use cookies, Meta Pixel, and other analytics tools to collect:
- IP address and browser/device information
- Pages visited, time spent, cart activity
- Referral source and marketing campaign interactions
c. Information from Third Parties
- Shopify (our platform)
- Payment providers (e.g., Shopify Payments, PayPal)
- Marketing and analytics platforms (e.g., Meta, Google)
2. How We Use Your Information
We use your data to:
- Process orders and facilitate shipping
- Communicate with you about purchases, returns, or support
- Personalize your shopping experience
- Conduct analytics and performance measurement
- Run targeted advertising on platforms such as Meta (Facebook/Instagram)
- Detect and prevent fraud
3. Cookies & Tracking Technologies
We use cookies and pixels to:
- Remember your cart and site preferences
- Analyze site usage
- Deliver personalized ads
You can manage cookies via your browser settings. Blocking cookies may limit certain site features.
Our Site honors the Global Privacy Control (GPC) signal. If detected, we will apply it to opt you out of targeted advertising for that browser/device. Learn more at globalprivacycontrol.org.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Shopify, payment processors, and shipping partners
- Advertising and analytics services (e.g., Meta, Google)
- Service providers (e.g., IT, fulfillment, customer service)
- Legal or regulatory bodies when required
In the past 12 months, we may have “shared” data (e.g., for ad targeting) in accordance with applicable law. You may opt out by contacting us.
5. Your Privacy Rights
Depending on where you live, you may have the right to:
- Access or request a copy of your data
- Request deletion or correction of your data
- Opt out of targeted advertising or marketing
- Withdraw consent or restrict processing
- Appeal a denied request
To exercise your rights, email us at support@kalvani.co. We may verify your identity before responding.
We do not discriminate against users who exercise their privacy rights.
6. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from minors. If you believe your child has submitted data, please contact us to request deletion.
7. International Transfers
Your information may be processed outside your country of residence, including in the United States and India. When we do, we ensure safeguards consistent with data protection laws (e.g., Standard Contractual Clauses).
8. Retention & Security
We retain personal data only as long as necessary to:
- Fulfill orders and provide support
- Comply with legal obligations
- Resolve disputes or enforce policies
We use industry-standard measures to protect your data, but no method is 100% secure.
9. Third-Party Links
Our Site may contain links to external sites. We are not responsible for the privacy practices of those websites. Always review their policies before sharing information.
10. Updates to This Policy
We may revise this policy from time to time. Changes will be posted here with an updated “Effective Date.”
11. Contact Us
If you have any questions or concerns about this policy or how your data is handled, email us at support@kalvani.co.